T’s & C’s

(Terms and Conditions)

 

Payment

Course bookings must be paid in full, at least two weeks in advance of the start date.

Your payment secures a place on the selected course.

Confirmation of course

Once we have received  a paid booking you will receive confirmation via e mail or post. You will receive a receipt once payment has been processed. Prior to the start of the course you will be contacted with details of anything in particular you need to bring.

All courses must be booked as an agreed block of sessions and paid for as such, and not separately

Venue

All courses take place at our Mill Lane studio unless otherwise stated. Times, dates and fees are listed with the rest of the course information.

One to one tuition is charged on a higher hourly rate to general courses, and is determined by the subject being taught.

Changing dates or postponing a course

In rare circumstances we may need to change the start date or substitute one of the dates of a course.

We will endeavor to give as much notice as possible. We regret that we are unable to offer  a refund if one of the dates has to be changed during the course. We will be able to offer you an alternative course subject to availability. If a class is postponed for reasons for which we are responsible, eg illness, we will try to reschedule your class to make up the missing hours.

Cancellations by us

Our courses all have a minimum attendance level and may have to be cancelled if we do not receive sufficient numbers to run the course. We will try to keep you up to date in such a situation if it looks unlikely that your course will not run.

Affordable studio art reserves the right to make changes to the course program as may be necessary for reasons of quality,  efficiency or circumstances beyond our control. If a course is cancelled, all participants will be notified and payments refunded in full. Refunds of fees will normally only be made when a course is cancelled.

Cancellations by you

If you wish to cancel your place on a course we politely request that you notify us at the first opportunity.

Affordable Studio Art reserves the right to not offer refunds for non attendance or cancellations for any reason.

Transferals

You can transfer to another course at the discretion of Affordable studio art.

Non-attendance

Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to a refund, extra tuition or a transfer to an alternative course.

Bank Holidays

There are no classes on Bank Holidays.

Parking

Parking is available in four public car parks all of which are in very close proximity, there is no public or reserved parking in Mill Lane Precinct.

Please contact us to discuss your parking requirements. If you are a disabled or have a medical condition, a drop off area is available.

Wheelchair facilities

Yes, but please contact us to make necessary arrangements. A disability toilet is available sited in the near adjoining public car park.

Additional support

Please note that it is not possible for Affordable studio art to provide additional support for course members on our courses. It is the responsibility of applicants to make their own arrangements for additional support before applying for a course, and be aware that such support will be charged at the course fee rate.

Age restrictions

Courses are available to anyone over the age of sixteen years unless otherwise stated.

Protective clothing and good workshop practice

It is the responsibility of students to provide their own protective clothing, including aprons, protective hand gloves and appropriate foot ware. Students are expected to clean and leave equipment and work surfaces in good order, this is not the role of the tutor. Food and drink -It is not appropriate in some cases for such items to be consumed in the studio; this is at the discretion of the tutor.

No alcoholic drinks are to be consumed on the premises without permission of the tutor.

We reserve the right

To request persons to leave the premises for any unsociable, threatening or intimidating behaviour directed towards staff, students or members of the public. Also, if course members do not adhere to issues concerning health and safety and safe working practices they will be asked to vacate the premises. Losses of equipment, unaccounted stock and breakages are the responsibility of the person/persons who have used them, unless such items have become broken, deemed unusable and the tutor is made aware of the issue. Responsibility for personal items is that of the owner.

Affordable Studio Art has public liability and business insurance.

Affordable studio art is not responsible for any personal items or clothing, nor will be responsible for damaged or defaced artwork . No items can be stored for students for more than the duration of each coursework session. Affordable studio art withholds the right to dispose of any items left, discarded or not collected after a reasonable period of time.

Kiln work

Should a piece of work be damaged during the firing process, Affordable Studio Art cannot take responsibility.

Vouchers

Should the holder of a voucher have to cancel a booked course, an alternative booking date will be offered within our course schedule and the validity of the voucher. If a second booking is cancelled then the voucher will become invalid.

Vouchers are valid for three months from the date of issue. Vouchers must remain secure as lost or stolen vouchers cannot be replaced. Your voucher is not redeemable for cash. Please note, gift vouchers have no monetary value, and can only be redeemed in exchange for an art course or in store.

Goods & Commissions, including deliveries and freight charges.

All goods sold through Affordable Studio have a three week return period only if returned in the same condition as sold and with relevant proof of purchase.

When commissions are accepted, agreed  by both parties and a contract signed, a non refundable deposit of 25% must be placed prior to any works being commenced. The deposit is non-refundable because a period of purchasing of materials, modelling of Marquettes, printing of resources will have commenced. All commissions are produced in strict order agreed at the point of the signed contract. Due to the complexity of the works produced and availability of materials exact completion dates will not be offered, any time scales cannot be guaranteed. Works will not be released until the full purchase price has been paid in full. Commissioned works must be collected in person and cannot forwarded by freight. Any other  postal arrangements, carriage charges and insurances are the responsibility of the commissioner or purchaser, not Affordable Studio Art.

Affordable Studio Art holds a risk assessment policy for staff and students which is in line with the current Health and Safety Executive recommendations. All students are requested to complete an Affordable Studio Art Accident Waiver and Release of Liability Form.